
We know how busy you are! That’s why our new Inland Bank Mobile Money and Alert Messaging services puts you first by letting you bank anytime, anywhere, from the convenience of your cell phone.
Mobile Money is a FREE service to all of our online banking customers. Mobile Money gives you the ability to check balances, view transactions, initiate transfers between your Inland Bank Accounts through texting, browser based web access, and applications for smartphones. Mobile Money offers convenient, secure online banking services, when you need it, directly via your cell phone.
How much does it cost?
No additional fees or costs are associated with activating and using Inland Bank Mobile Money
Note: You may be charged for SMS text messages and Internet access depending on your carrier. Internet access is required to use Mobile Money for the browser based web access and mobile banking application. Internet access is not required for the mobile banking text service; however, text messaging rates vary based on provider. Check with your carrier for details on your phone's capabilities and specific fees and charges.
What kind of mobile devices can use Mobile Money?
All mobile devices can use the text messaging service provided by Mobile Money. However, you must have an active data plan through your service provider to utilize the browser-based web access and smartphone application. Mobile Money's smartphone application is currently only available for iPhone, Android, Blackberry, and various other Java phones.
Does Mobile Money require software to be installed on my phone?
If you opt to use the Mobile Money application for iPhone, Android, or Blackberry, you will be required to download the free TouchBanking application from your phone's application store. For instance, if your cell phone is an iPhone, you will receive a link via text from Inland Bank to download the TouchBanking iPhone application in your App Store. The browser-based and texting services do not require software to be downloaded to your phone.
What types of accounts can I access with Mobile Money?
You can access information regarding personal checking, savings, CDs and loan accounts through your mobile device.
How do I enroll in Mobile Money?
To activate Mobile Money, use a personal computer (please do not attempt to perform the initial enrollment steps using the Internet on your mobile device):
Is bill pay available through Mobile Money?
Bill pay is not currently available through Mobile Money.
What if I lose the website link I received via text to access the browser-based mobile banking?
Log into your online banking and click options at the top of your screen. Scroll down to "Mobile Banking Profile" and click on "Manage Devices". Once this page loads click on the drop down box and scroll down to "Get a link to the mobile banking website." Once this option has been selected, click "Go". On the next page, click "Get Link". A new link will be sent to your cell phone via text message.
What do I do if I bookmark the website link for the browser-based mobile banking or it is deleted from my bookmarks?
Log into your online banking and click options at the top of your screen. Scroll down to "Mobile Banking Profile" and click on "Manage Devices". Once this page loads click on the drop down box and scroll down to "Get a link to the mobile banking website." Once this option has been selected, click "Go". On the next page, click "Get Link". A new link will be sent to your cell phone via text message. This link can then be saved in the bookmarks section of your mobile device.
What if I change my cell phone number and still want to use Mobile Money?
Log into your online banking and click options at the top of your screen. Scroll down to "Mobile Banking Profile" and click on "Manage Devices". Once this page loads click on the drop down box and scroll down to "Change my phone number." Once this option has been selected, click "Go". Change your mobile number in the box with your current number and click "Continue".
What if I want to use a service I originally didn't select or cancel a service I originally selected?
Log into your online banking and click options at the top of your screen. Scroll down to "Mobile Banking Profile" and click on "Manage Devices". Once this page loads click on the drop down box and scroll down to "Change my mobile banking services." You will be directed to the "Select Services" page where you can update what services you would like to have access to via your mobile device.
I need to cancel Mobile Money. How do I go about canceling my enrollment?